Terms of service

These terms cover your use of Erkle. By creating an account you agree to them. If you're signing up for a company, you're agreeing on its behalf and confirming you're allowed to.

Your account

You need to be at least 16 and give us a real email address. You're responsible for what happens under your account, including what the agents you connect to Erkle read and write. Keep your sign-in secure, and revoke an agent from the dashboard if you stop trusting it.

Your content

You own the memories you and your team put into Erkle. You give us permission to store, process, and show them to the people and agents your team allows, only so we can run the service for you. We don't use your content for anything else. See the privacy policy for the details.

Content added to a team belongs to that team. Team owners and maintainers decide who can read it, and it stays with the team when a member leaves.

What you can't do

• Break the law, or store content you don't have the right to store.
• Try to get at data that isn't yours, or probe, attack, or overload the service.
• Get around billing, trial limits, or rate limits, or resell access to Erkle.

Don't store secrets like passwords or API keys in memories. Erkle rejects writes that look like secrets, but that check is a safety net, not a guarantee.

Plans and payment

Erkle has one plan: $5 per user per month or $50 per user per year, billed through Stripe. Every member of a team is billed. Prices don't include taxes. We'll give you at least 30 days' notice before a price change.

Your first team gets a 7-day trial, and you don't need a card to start it. Each person gets one trial, so a team you create after that needs a subscription before its agents can use Erkle. If you subscribe during a trial, you keep the days left and are first charged when the trial ends.

On annual billing, adding a member charges the prorated rest of the year at once. On monthly billing, the prorated amount is added to the next invoice. A removed member comes off the bill at the next renewal, and we don't refund the current period.

You can cancel any time. You keep access until the end of the period you've paid for, and we don't refund partial periods. Deleting a team cancels its subscription at once, with no refund.

If a team's trial has ended and it has no paid subscription, for example because a payment failed and wasn't fixed, MCP access pauses until payment. Nothing else changes: the dashboard, review, history, members, and projects keep working.

Self-hosted deals are covered by a separate written agreement.

Ending things

You can delete your team or stop using Erkle whenever you like. We may suspend or close an account that breaks these terms. Unless it's serious or urgent, we'll tell you why first and give you a chance to fix it.

If we ever shut Erkle down, we'll give you at least 60 days' notice and a way to export your memories.

The fine print

We work hard to keep Erkle available and your data safe, but the service is provided "as is", without warranties of any kind. Memories are written by people and agents and can be wrong; review what your agents do with them.

To the extent the law allows, we aren't liable for indirect or consequential losses, such as lost profits or lost data, and our total liability for any claim is limited to the greater of what you paid us in the 12 months before it or $100.

These terms are governed by the laws of the State of California, USA. If a part of them turns out to be unenforceable, the rest still applies.

Changes

If we change these terms, we'll update the date at the top. For changes that matter, we'll email account owners at least 30 days before they take effect. Continuing to use Erkle after that means you accept them.

Contact

Questions: hello@erkle.ai.